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Reviews of Barceló Aruba - All Inclusive
4 out of 5
Barceló Aruba - All Inclusive J.E. Irausquin Blvd 83, Noord, Noord
8.0
Very Good
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Rating 10 - Excellent. 440 out of 1054 reviews" "
10 - Excellent
440
" "10 - Excellent 42%
Rating 8 - Good. 333 out of 1054 reviews" "
8 - Good
333
" "8 - Good 32%
Rating 6 - Okay. 158 out of 1054 reviews" "
6 - Okay
158
" "6 - Okay 15%
Rating 4 - Poor. 64 out of 1054 reviews" "
4 - Poor
64
" "4 - Poor 6%
Rating 2 - Terrible. 59 out of 1054 reviews" "
2 - Terrible
59
" "2 - Terrible 6%
8.5/10
Cleanliness
8.5/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Randall, Westfield
Traveled with group
Feb 11, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was not friendly. Our check in was messed up. We didn’t have shampoo for three days. But everything else was great. Best beach. Good pool. Buffet was decent.
Stayed 6 nights in Feb 2023
6/10 Okay
Rim
Traveled with family
Feb 11, 2023
Liked: Staff & service
It’s nice resort but it needs updating for sure it should better for the price
Stayed 5 nights in Feb 2023
4/10 Poor
Resa
Traveled with family
Feb 10, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
There is such an issue with reference to trying to get a chair around the poolMy husband had to get up at 4;30 am every day to out our towels on chairsThere are not enough chairs If we didn’t do this, by 6:30 am there are NO chairs leftA really big game changer The reason we would never go back to Barcelo againThe staff are great, the property is cleanDon’t go to the Barcelo if your intending to go to the poolThe beach is small and crowds very quickly Not an enjoyable stay
Stayed 5 nights in Jan 2023
6/10 Okay
Jaroslaw, Hasbrouck Heights
Traveled with group
Feb 9, 2023
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Average Caribbean resort, highly over rated, definitely overpriced. Small beach for the size of hotel and amount of guests using the facilities . Pool chairs has been “reserved” since 4 am 😡, to get fairly good beach spot, be there by 7.00 am. Reservations for (4) special restaurants very limited (either day or time) . One very important highlight is the staff, housekeepers, waiters, bartenders, etc. so nice, friendly and welcoming.
Stayed 6 nights in Feb 2023
10/10 Excellent
Caryn Lesley
Traveled with family
Feb 7, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, the staff, the pool, the property was beyond fabulous The situation of getting chairs in the morning needs improvement Other than that Barcello is absolutely amazing
Stayed 6 nights in Jan 2023
8/10 Good
Maureen
Traveled with partner
Feb 4, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were great
Stayed 7 nights in Jan 2023
4/10 Poor
ANTHONY
Traveled with group
Feb 3, 2023
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023
8/10 Good
Salvatore
Traveled with family
Jan 31, 2023
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Barcelo in Jan and we had great expectations from this resort given the premium pricing they charge. It is a very good resort overall, right next to a great beach and across nice shopping and restaurant center. The pool is great with a bar next to it (where you can sit inside the pool and grab drinks), 2 hot tubs (not too hot) and couple of waterfalls (accesible). Overall the resort is very good but not great (and now I understand why).Starting from the staff who is not friendly and not accomodating, food service is terrible (for an all-inclusive), staff won't check in and you left alone at the table (most of the time you need to get your own coffee or ask for drinks). Food was pretty low quality, overcooked and poor variety. Towels for the pool are only available if you provide the assigned cards, which you will recollect once your return the towels, no exceptions on this and staff is rude at the towel hut.Ridiculously, people block all the seats/beds at the pool and beach from 6 am, hence you won't find any reasonable availability at later times (even 7 or 8 am). I have not seen something like this in adjacent resorts or anywhere else, and security does not care. Kids club is good (only 2 staff available which is low), nice staff and our kids loved.Every nite they provide good shows for adults (nothing crazy good).Restaurant in the resort are free at nite but quality is not excellent, good overall.Again, for the money, I believe it 4 out of 5 stars.
Stayed 5 nights in Jan 2023
Response from Barceló Aruba Team on Jan 31, 2023
Dear Salvatore, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,
10/10 Excellent
Phylicia
Traveled with partner
Jan 31, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!! Staff, resort, food, drinks, & overall vibe was incredible 10 out of 10 for me💚
Stayed 5 nights in Jan 2023
Response from Barceló Aruba Team on Jan 31, 2023
Dear Phylicia, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
Shaina Lyn
Jan 28, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very easy check in, dinner reservations are dependent on how many nights you are staying, that doesn’t mean you can’t do a walk in and get a table. Four nights got two guaranteed reservation dinners. Food in surrounding area is great. Buffet was fine . Biggest negative is the pool chair situation, def 530-6 to get a chair . Beach chairs were more readily available but people are also out there with flashlights very early. Bars were great bring a refillable mug, casino was fun but small not many table games. Overall relaxing and everyone was nice treated us great.
Stayed 4 nights in Jan 2023
Response from Barceló Aruba Team on Jan 31, 2023
Dear Shaina Lyn, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticsAccording to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind regards,
10/10 Excellent
Jeffrey Paul
Traveled with partner
Jan 25, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Centrally located from shopping area. Best beach out of all of the hotels. Upgrade to the Royal level. Well worth it
Stayed 7 nights in Jan 2023
Response from Barceló Aruba Team on Jan 26, 2023
Dear Jeffrey Paul, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Patrick Paul
Traveled with partner
Jan 23, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 7 nights in Jan 2023
Response from Barceló Aruba Team on Jan 23, 2023
Dear Patrick Paul, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
james alan
Traveled with group
Jan 22, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. It has easy access to the water and several huts to shield you from the sun. Have to get up early to secure those. Lots of chairs to go around. The hotel doesn’t offer access to chairs by the beach after 7. Would have to bring a towel to sit and enjoy the beach at night. Only one bar at night. Wish there were two.
Stayed 7 nights in Jan 2023
Response from Barceló Aruba Team on Jan 23, 2023
Dear James Alan, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Camille
Traveled with family
Jan 21, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay here. If you want a chair by the pool, make sure to get there early because the chairs fill up fast and are unavailable the rest of the day.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Camille, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Dmitri, Brooklyn
Traveled with family
Jan 17, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location
Response from Barceló Aruba Team on Jan 23, 2023
Dear Dnmitri, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
Kathleen
Traveled with family
Jan 15, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven’t been here since it was called The Occidental Grand. Although the hotel, outside area and beach is extremely clean some updates are needed. We believe for the price of an all inclusive you can’t beat it.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Kathleen, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
shae
Traveled with partner
Jan 15, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great from the room to the drinks and overall service, Barcelo was the perfect place for our vacation we had such a great time!
Response from Barceló Aruba Team on Jan 23, 2023
Dear Shae, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
6/10 Okay
Madelaine
Traveled with group
Jan 15, 2023
Liked: Staff & service, amenities, property conditions & facilities
I did not receive any VIP treatment even in the reservation they told me that they were going to give me a bottle of champagne that I never received the room was not what I expected the cleaning workers did not let me sleep talking loudly since 8 in the morning I did not like the room I have paid less for the room in other hotels and I have obtained better service. I don't know if it is the fault of the hotel or Expedia. The only thing I give a 100 is the treatment of the waiters at the bar and the buffet, but the rest of the hotel is very expensive for what it offers
Response from Barceló Aruba Team on Jan 23, 2023
Dear Madelaine, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Although your comments do not seem to quite match with the usual feedback that we receive both on this support and onsite, for a future stay, please do not hesitate to voice your concerns and approach the management team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us.Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,
10/10 Excellent
Carolann M
Traveled with group
Jan 12, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, few steps from the beach,excellent pool setting, super friendly staff, food quality is excellent, great quality restaurants, bars are limitless, quick friendly Checkin and checkout!! Absolutely Would stay again !!
Response from Barceló Aruba Team on Jan 23, 2023
Dear Carolann M, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Kseniia
Traveled with partner
Jan 12, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were super friendly and kind, including workers in common areas, room cleaning, restaurants, entrance. They made our stay incredible! Our room was super nice and clean. The only problem was a loud pool pump next door that another resort used. Other than that, the room was great with daily cleaning services and mini bar restocks. We wish the evening shows in the ballroom started earlier. 9:30 or 10 pm is too late for a show, especially when you get exhausted from daily activities throughout the day. Also, it is inconvenient for families with young kids, who fall asleep early, but they still want to catch at least some part of it.In terms of amenities, we wish there was another bar open in addition to just the lobby bar in the evening. Also, the pool along with its bar close too early, at 7 pm. Also, there was only one type of beer in the drinks menu, the local Balashi beer. Aruba is a Dutch island, so we expected to see a variety of beers, such as Stella, Heineken, or any other European beers. My husband loves Heineken 0, and we didn’t have that option either. The alcohol selection was very limited in the main lobby bar. Also, there was no pool table available for free for the guests. All inclusive is an expensive option, so it would be nice to enjoy this game for free. Further, table tennis could be added in certain areas. I am sure a lot of guests will enjoy it. Other than that, our stay was great and we would definitely come back.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Kseniia, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
Thomas William
Traveled with group, Traveled with partner
Jan 10, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing. The meals in the a la carte restaurants were excellent. There could have been more selections on the lunch and dinner buffets.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Thomas William, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
Wilson
Traveled with family
Jan 9, 2023
Liked: Cleanliness, staff & service
Staff great, poolbar staff excellent.. wish there was more activities to do at the pool like crazy games etc.. maybe a beach party at night. More sports to play at the pool & beach.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Wilson, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
linda
Traveled with family
Jan 9, 2023
Liked: Staff & service, property conditions & facilities
Great resort and great staff. been here several times. I think there really should be entertainment for guest.more games .poor relays . Fun Games to get the people involved. Along with shows at night that involve guests. So much MJ and Broadway scenes you can watch but overall love this place but could use more guest involvement. Also more chairs at pool . Staff is amazing . Food is good. Restaurant were great. Rooms clean grounds kept beautiful.. entertainment needs work
Response from Barceló Aruba Team on Jan 23, 2023
Dear Linda, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,
8/10 Good
Jane Karla
Jan 5, 2023
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff but not enough chairs available at the pool.Jacuzzi was always full. People stay there too long not giving chance for other people to enjoy :(
Response from Barceló Aruba Team on Jan 23, 2023
Dear Jane Karla, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Aruba. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,
10/10 Excellent
Jeffrey
Jan 2, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful
Response from Barceló Aruba Team on Jan 23, 2023
Dear Jeffrey, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
Bruce
Traveled with partner
Dec 26, 2022
Liked: Cleanliness, staff & service
Place was fine. The hibachi place was very good. They need to do something about the gym. Very small, not much equipment, and what was there was old and broken.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Bruce, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We have taken notice of your comments regarding the gym and will continue working towards improving. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Yefim
Traveled with family
Dec 26, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and excellent food very good services.People are very friendly , nice and welcoming.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Yefim, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
Kathleen
Traveled with family
Dec 26, 2022
Liked: Staff & service
The property was clean and the staff was friendly. You needed to be inside for the wifi to work. This was a major issue when I needed to change my flight due to weather and the airline was waving fees for changes. It was online and on the phone with Expedia for four hours. The Expedia agents are not aware when airlines are waving fees and it took communicating with a few agents to get my flight changed without paying a fee. When you book with Expedia either plan to be on the phone or online with them for several hours if you need to make a change to your trip.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Kathleen, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Barceló hotel with us and Expedia readers.Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,
10/10 Excellent
Kura
Traveled with family
Dec 22, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel on the beach, drinks were great as well as the property restaurant
Response from Barceló Aruba Team on Jan 23, 2023
Dear Kura, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Simon
Traveled with family
Dec 22, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and good people
Response from Barceló Aruba Team on Jan 23, 2023
Dear Simon, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Jamie
Traveled with partner, Traveled with family
Dec 22, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and staff! Always amazing
Response from Barceló Aruba Team on Jan 23, 2023
Dear Jamie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Robert
Traveled with family
Dec 21, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches
Response from Barceló Aruba Team on Jan 23, 2023
Dear Robert, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Alissa Diana
Dec 20, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from a 1 week stay at Barcelo and we had an amazing experience. Everything from the staff to the cleanliness of the property was on point. We cannot wait to go to back to Barcelo!
Response from Barceló Aruba Team on Jan 23, 2023
Dear Alissa Diana, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
8/10 Good
Jakob
Traveled with family
Dec 19, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shower
Stayed 8 nights in Dec 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear Jakob, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Maria
Traveled with family
Dec 12, 2022
Liked: Staff & service, amenities, property conditions & facilities
The hotel and resort are very clean. Staff is friendly and highly professional. Food is fresh and delicious. Safe and peaceful place. Looks like a paradise compare with our hectic New York :)
Stayed 3 nights in Dec 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear Maria, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
4/10 Poor
Auria Lynn
Traveled with partner
Dec 11, 2022
Disliked: Amenities, property conditions & facilities
The room was filled with mold . Towels were not available poolside for days , no chairs available by poolside .our tub was cracked and would fill up with water when showered !! Lost tv service for hours . Food was ok . Room service took extremely long. Made reservations and was turned away
Stayed 7 nights in Dec 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear Auria Lynn, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Kind regards,
8/10 Good
Joseph
Traveled with partner
Dec 10, 2022
Liked: Cleanliness, staff & service, amenities
The pool bar, bar staff, and grounds were great. This is our second time coming back to the Barcelo, first time being before Covid. We noticed a definite change in the quality of food that was at the resort. Meals at the buffets and Mexican Lindo were very disappointing. Seemed to be the same options every day at the buffets, no real fresh vegetables. I’m sure things have changed with resources available and costs due to Covid hitting the island but I would suggest going off the resort for your meals or at least your dinners if you can swing it.
Stayed 5 nights in Dec 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear Joseph, Thank you very much for sharing this review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,
6/10 Okay
Graciela
Dec 6, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I fid not like the 55 minute wait in line to book a restaurant in the hotel. What happened to electronic reservations or at least two concierges??
Response from Barceló Aruba Team on Jan 23, 2023
Dear Graciela, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We understand your discontent and have shared your comments with the concerning department. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future.Kind regards,
6/10 Okay
Voncia
Dec 5, 2022
Liked: Staff & service
It was just okay. The staff was really nice and the restaurants are good. But THE BUFFET IS HORRIFYING. When I say HORRIFYING I mean HORRIFYING!! Breakfast was bad lunch was bad. If anything go outside and have lunch someplace else. But the restaurants were cool. The Japanese were amazing! The best. The others were okay.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Voncia, Thank you very much for sharing this review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future.Kind regards,
10/10 Excellent
Djevair
Dec 5, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Response from Barceló Aruba Team on Jan 23, 2023
Dear Djevair, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
4/10 Poor
Deynean
Traveled with family
Dec 5, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are very outdated and dingy. We couldn’t even see out of the terrace door it was so dirty. The soap dish in the shower was rusted was gross. The room was not sufficiently clean when we checked in. The food is mediocre. The best meal we had at the resort was the Mexican restaurant. There could also be more evening activities as there was not much to do at the resort at night. The staff was very friendly and engaging. If you are on a budget, I guess this resort can be an option. However, I would recommend staying elsewhere.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Deynean, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management.Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Aruba. Kind regards,
8/10 Good
Frank
Traveled with family
Dec 1, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not as good as expected. The Japanese restaurant was ok. The others not so good. It could be we were just not lucky but the quality of the food was less than expected. We ended up going outside the hotel for dinner and lunch several times.
Response from Barceló Aruba Team on Jan 23, 2023
Dear Frank, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successWe do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,
10/10 Excellent
Constantin
Nov 29, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Barcelo
Response from Barceló Aruba Team on Jan 23, 2023
Dear Constantin, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
2/10 Terrible
Raylan
Traveled with family
Nov 28, 2022
Disliked: Amenities, property conditions & facilities
I rather have eaten McDonald's instead of the food offered. The only good dining experience was at their Italian restaurant. The cooks were not following clean kitchen standards. I saw the omelet chef drop a used napkin into the cooking oil container and continued cooking with the same oil. Birds, buds, and other wildlife were intruding on diners. The beaches are extremely overcrowded and there is no fair system for renting out beach chairs. Tons of families would go early to the beach and hog all the beach chairs by putting their belongings on the chair and hardly using them. My family and I were forced to wear an uncomfortable bracelet to show our guest status. This bracelet was so pointless and the material of the plastic bracelet cut one of my family members. Also losing the bracelet was another $45 fee. Paid for an oceanfront view and received a room with barely a view of the ocean. The staff said that the rooms were not unavailable. What did I pay for then?
Response from Barceló Aruba Team on Jan 23, 2023
Dear Raylan, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Aruba, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.Kind regards,
8/10 Good
richard m
Traveled with family
Nov 27, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
we thought it was a nice place to stay. food was good. maid service was not that great. More chairs needed at the pool and what was there needs to be repaired.pool tiles need to be fixed. and as always more help. overall we would recommend this place
Stayed 7 nights in Nov 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear richard m,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Bonnie
Traveled with group
Nov 25, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable but often ran out of items like towels and ice etc…
Stayed 8 nights in Nov 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear Bonnie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Darlene Adelia
Traveled with family
Nov 25, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Barcelo, staff was very friendly. Resort was clean and up to date. Food was excellent with many options .
Stayed 7 nights in Nov 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear Darlene Adella, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
10/10 Excellent
Mary, Surprise
Traveled with partner
Nov 24, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 7 nights in Nov 2022
Response from Barceló Aruba Team on Jan 23, 2023
Dear Mary, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,
6/10 Okay
Dana, Glenview
Traveled with family and small children, Traveled with group
Nov 24, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
the food at the bufet is bad, overcooked or uncooked. The personnel is nice and they are trying to do their best to accommodate everyone, however the management needs to improve the food quality and diversity.
Stayed 7 nights in Nov 2022
10/10 Excellent
Brent
Traveled with family
Nov 23, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with friendly staff and excellent dining selections on-site.
Stayed 7 nights in Nov 2022
FAQs
What does all-inclusive mean at Barceló Aruba? ›
All inclusive details
Onsite food and beverages are included in the room price (some restrictions may apply).
Based on 242 votes, the average rating for Barcelo Imperial Rum is 7.8/10.
Does Barceló Aruba all-inclusive include drinks? ›All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
At Aruba all-inclusive resorts, tipping is included. It is not uncommon for hotel guests to leave additional tips. If your bartender always has your drink waiting or the housekeeping does a great job keeping your room tidy and clean, you might want to give them a tip.
Is it worth it to pay for all-inclusive? ›If you just want to relax at a beach and enjoy the resort activities, then absolutely, an all-inclusive resort is worth it for couples. But if you want to explore your destination, do lots of offsite activities, and eat at local restaurants, it may not be.
How much should you tip at an all-inclusive in Aruba? ›In Aruba it's not mandatory to tip, but it's your choice if you do so. However, some restaurants and bars add service charge to your bill. Usually, this adds up to about 10 to 15 percent on food and beverages. If you really like the service, you can still tip, of course!
Who is Barcelo owned by? ›The senior management of the Barceló Group, owned by the Barceló family for 3 generations, is currently represented by co-chairmen: Simón Barceló Tous and Simón Pedro Barceló Vadell.
How far is Barcelo resort from airport? ›Barcelo Maya Colonial is a hotel located 78.4 km (48.608 mi) or 1 h 6 min away from Cancun International Airport. Transportation from Cancun Airport to Barcelo Maya Colonial can be done by a private transfer.
What does the Barcelo Premium include? ›Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet. Service available from 7 am to 11 pm (7 am – 11 pm) Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace) Free local calls.
Where is the 6 drink limit all-inclusive? ›Where does the six drink rule apply in Spain? Six alcoholic drinks are only allowed if you're on an all inclusive holiday. This means you can have up to three at lunch, and three at dinner.
Are drinks unlimited at all-inclusive resorts? ›
In addition to as much food as you can eat, all-inclusive resorts typically include all the alcoholic drinks you can drink. You will be shocked that, yes, they will keep serving you booze as long as you want.
Is all-inclusive limited to 6 drinks a day? ›“There is a maximum of six alcoholic drinks per person per day that can be served and these drinks will be provided only during lunch and dinner (three each).”
How much cash should you bring to an all-inclusive? ›For a one-week stay at an all-inclusive resort, a couple should budget to spend about $150 US (or the local currency equivalent) total in tips. This means that you should bring about $20 in small bills with you to spend on tips throughout the day.
Is it rude not to tip at all-inclusive resorts? ›It might not seem like a big deal to you, but tips are an important part of many workers' wages. These people are responsible for making your all-inclusive vacation magical, so it's only right to make sure you're tipping them appropriately.
How much do you tip a maid at all-inclusive? ›Leaving two or three dollars every time a housekeeper cleans your room is an appreciated gesture that adds up. If you think daily tipping is too much to remember, you could always leave one big tip at the end of your stay – $10-15 for a week-long stay should suffice!
What are the negative effects of all-inclusive resorts? ›In fact, you may even be adversely affecting it. All-inclusive resorts have come under fire for everything from poor working conditions for local staff through low wages and short-term contracts to negatively impacting the environment thanks to water/food waste, pollution, and high energy consumption.
What are the disadvantages of an all-inclusive package tours? ›The disadvantages of all-inclusive package tours are that the tourists do not spend amounts in other local businesses and remain confined to the narrow limits of the hotel, the massive tourism and all-inclusive packages can be implemented only in large hotels facilities.
Are there hidden fees in all-inclusive resorts? ›Not only do most all-inclusive properties come without any hidden fees, but they also include your meals, drinks and some of your entertainment within the nightly rate. Best of all, you can book an all-inclusive resort stay for free — including without any resort fees — by using points and miles.
Should I bring cash to Aruba? ›Making Purchases & Aruba Exchange Rate
US dollars are widely accepted, although some shops will not accept $50 bills or $100 bills due to worldwide counterfeiting. All major credit cards and traveler's checks are accepted. Personal checks from abroad are not accepted.
However, if you're staying off the beaten path or plan on exploring the island and/or participating in water activities, do your feet a favor and bring a pair of water shoes. Some of the beaches further up and down the coast from the high rise hotels are rocky.
Do you tip a masseuse at an all-inclusive resort? ›
Since tips are standard protocol for massage therapists, you should assume a 20 percent tip in any massage or spa treatment situation (unless a self-employed therapist specifically tells you their rate is all-inclusive).
Is Barcelo a good chain? ›Barceló was named the winner of the Best Hotel Management Company category, making it officially one of the best business hotel chains worldwide. Read on to find out a bit more about the Oscars of travel and tourism, as they're fondly known, and discover the other categories in which Barceló took gold.
Is Barcelo a good hotel chain? ›After obtaining 42 nominations, Barceló Hotel Group became the European hotel chain with the highest number of applications, one of the top five companies worldwide, and has been recognized for its impeccable work with several awards.
What airport serves Barcelo Aruba? ›The Barcelo Aruba is 11km from Aruba AUA Airport, approximately 15 minutes.
Does Barcelo Aruba include alcohol? ›Food, drinks, all of it. The basic all inclusive includes local beer and lower quality alcohol of course, but the premium upgrades get you the good stuff.
Does Barcelo Aruba have a casino? ›Located in the lobby of the Barceló Aruba Hotel & Resort , the Liv Casino offers offers Black Jack and American Roulette tables, over 120 of the newest electronic games and slots, and the most relaxing sports bar, all on the best beach and street scene in Aruba!
How far is barceló bávaro Palace from airport? ›Punta Cana International Airport is 12.5 miles from Barcelo Bavaro Palace All Inclusive.
Are drinks included at Barceló Bávaro Palace? ›There are 13 bars, which include a sports bar open 24 hours, night clubs and swimming pool bars with unlimited domestic drinks and a selection of international liquors.
Do Barcelo hotels provide pool towels? ›Yes pool towels are supplied the ones we got were lovely big blue ones embossed with their name.
What beach is Barcelo on? ›The Barceló Maya Beach***** resort is located along one of the most beautiful beaches in the Mexican Caribbean which extends 1.25 miles through the heart of the Riviera Maya.
What are the new rules for all-inclusive 2022? ›
The legislation was enforced in January 2022, and limits all-inclusive guests to six alcoholic beverages per day - three at lunch and three at dinner. The new laws came into effect to reduce the “issues of over-consumption of alcohol,” according to HotelManagement.net.
How many drinks is 100 guests? ›How much alcohol do you need for 100 guests? For a 4 hour party with 100 guests, you will need approximately 400 drinks: 160 beers, 144 glasses of wine (29 bottles) and enough for 96 individual cocktails (amounts will depend upon what type of cocktail you serve). If you aren't serving wine, plan on 240 cocktails.
How much can you drink at all-inclusive? ›All inclusive holiday is usually 2 drinks per person every time you go up to the bar .
How many times can you eat at an all-inclusive resort? ›Obviously every resort is different, but the routine is basically the same: three standard meals a day, several special food events (high tea, midnight pizza buffet, Twilight blood sausage party), and room service. It's like a cruise, but without the Norovirus.
Can you leave an all-inclusive resort? ›An all-inclusive vacation is just what it sounds like: You pay upfront for a package that includes your room, meals, gratuities and perks such as health clubs, nonmotorized water sports, yoga sessions, kayaking and salsa lessons. Once you arrive at the resort, you never have to leave the property.
Can you bring a guest to an all-inclusive resort? ›Visitors Cost Extra
As a safety precaution, non-registered guests are not allowed at many all-inclusive resorts. Resorts that do allow visitors often charge pricey day passes (sometimes for more than what a room would cost) to prevent outsiders from taking advantage of the free booze and food.
There is a maximum of six alcoholic drinks per person per day that can be served and these drinks will be provided only during lunch and dinner ( 3 each).
What are the new rules on all-inclusive? ›Under the new regulations, a limit of three drinks at both dinner and lunch can be served to each guest but if guests want to drink any more during the day they will need to pay for it themselves.
Does all-inclusive mean unlimited food? ›If you go on an all-inclusive vacation, it means your stay, unlimited food, drinks, activities and entertainment are included in the booking price of the resort – without any surprise costs.
Do I need to bring a beach towel to an all-inclusive resort? ›Towels. You don't need towels, as the resort provides these to all guests, and you can exchange them for clean dry ones at any time.
How many clothes to pack for 7 days? ›
Do the clothing countdown: If you need a mantra to help streamline your wardrobe, use the 5, 4, 3, 2, 1 rule for a weeklong trip: Limit yourself to no more than five sets of socks and underwear, four tops, three bottoms, two pairs of shoes and one hat.
How much do workers at all-inclusive resorts make? ›How much do All Inclusive Vacations employees Hourly make in the United States? All Inclusive Vacations pays an average hourly rate of $253 and hourly wages range from a low of $220 to a high of $289.
Do resort fees cover tips? ›While resort fees may include certain hotel services, amenities, and access to different areas, they do not include tips or gratuity for hotel staff.
How much do you tip resort staff? ›A gratuity of 15-20% should be added if the hotel did not already include a room service charge on the bill.
Do you tip the hotel maid if you only stay one night? ›Some travelers like to leave one tip for hotel housekeeping at the end of their stay. But most experts say it's better to leave a tip every day of your trip. “We recommend tipping nightly, as your room may be serviced by different people,” said Ten Eyck.
Do you tip at all-inclusive resorts in Aruba? ›At Aruba all-inclusive resorts, tipping is included. It is not uncommon for hotel guests to leave additional tips. If your bartender always has your drink waiting or the housekeeping does a great job keeping your room tidy and clean, you might want to give them a tip.
What do you tip housekeeping at a resort? ›The American Hotel & Lodging Association suggests leaving a $1-to-$5 tip per day for the housekeeping staff.
How does all inclusive work in Aruba? ›All Inclusive pricing is often based on guests who drink more than water during the day. All-inclusive is for those who drink a few drinks and sodas per day. Drinks at restaurants, hotels, and bars range between $5.00 - $10.00 a piece. 7.
Is alcohol included in the All Inclusive Holiday Inn Aruba? ›Three delicious meals daily: full breakfast, lunch and dinner in any of our restaurants. (In-room dining is not included) Unlimited resort brand liquors & soft drinks. Complimentary Wi-Fi.
What does it mean when a hotel says all inclusive? ›By Kylie Morrow | February 9th 2021. An all-inclusive vacation is a vacation that includes all the essentials in the booking price. Besides accommodation, you can expect food, drinks, activities, and entertainment to be included, without having to pay extra for it.
Do I tip at an all-inclusive resort? ›
Do I Need to Tip at an All-Inclusive Resort? While tipping is a discretionary and optional gesture, at all-inclusive resorts in Mexico, Cuba, Dominican Republic, Jamaica, and others, it is certainly encouraged.
What is the cheapest month to go to Aruba? ›High season is considered to be June, July and August. The cheapest month to fly from the United States is February. Enter your preferred departure airport and travel dates into the search form above to unlock the latest Aruba flight deals.
What is the best month to travel to Aruba? ›The best time to visit Aruba is from April to August – a huge window of time when the island's high prices take a holiday. And since the island sits well outside the hurricane belt, there's very little threat of tropical storms at this time. January to March features pleasant weather, but the room prices can soar.
Can you have unlimited drinks on all-inclusive? ›Six alcoholic drinks are only allowed if you're on an all inclusive holiday. This means you can have up to three at lunch, and three at dinner.
Is room service free with all-inclusive? ›Room-Service Breakfast
At many all-inclusive resorts, room service is not a luxury or added price -- instead, it's included in the overnight fee.
I would strongly suggest the upgrade to Premium Level, regardless of what section you stay in. Premium Level provides you with unlimited free wifi, private check-in, premium booze, access to the Premium Lounge (one in each section) and a few other perks.