Résultats du test de vitesse Xfinity : comment le service Internet à domicile de Comcast s'est-il comporté ? (2023)

FAQs

Is Xfinity speed test fake? ›

Is the Xfinity Speed Test accurate? The Xfinity Speed Test is accurate, but given the number of variables that can affect your Internet speed at any given time, we recommend running several tests at different times of day to get a more accurate measure of your average speeds.

You need at least 25 Mbps download speeds and 3 Mbps upload speeds to effectively stream, game, download, and Zoom online with minimal slowdowns and buffering.

Unplug your equipment, wait one minute, and then plug it back in. This method, known as powercycling or restarting, can fix many connection problems. Make sure your account is up to date on payments by going to the Billing tab in your account. (You may be asked to sign in using your Xfinity ID and password first.)

WiFi speed tests are generally accurate, but many factors can affect WiFi speed test results. Speed test results might vary depending on factors like where your mobile device is in relation to your router or mesh system and how many connected devices are actively using bandwidth.

There are two possible reasons why your Xfinity speed is too slow: You're not signed up for a fast enough internet plan. You're signed up for a fast internet plan but aren't getting the speeds.

xFi Wireless Gateway (XB3)

Supports speeds up to 700 Mbps.

You want at least 10Mbps of download speed and 1Mbps of upload speed of dedicated internet bandwidth for each person working from home. That's enough internet speed to allow for a couple of different connections at the same time without interruptions.

There can be various reasons behind the random disconnection of Comcast's internet. These include issues from ISP, loose cable connections, an overloaded router, corrupted/old firmware, signal interference, or some hardware issue.

What is the two arrows button on Xfinity modem? ›

It has two arrows pointing toward each other. Similar to the previous gateway, when this WPS button is pushed, it will show a blinking blue light that will become a white light once the WPS-enabled device is successfully connected to and paired with the gateway.

It might be because of an outdated router or a less-than-ideal router location. You might be able to solve slow speeds with an easy fix, like upgrading to a mesh network (which also has to be set up in the right spot) or simply restarting your modem and router.

The internet offers several websites that provide free Wi-Fi speed tests. We recommend Speedtest.net, Fast.com, or CloudFlare. Each test should take 60 seconds or less, providing download and upload speeds. Conduct a few Wi-Fi tests for optimal results.

Less than 15 megabits a second is pretty slow. Speeds of about 25 megabits a second are sufficient for streaming high-definition video; more than 40 megabits a second is ideal for streaming lots of video and playing video games.

We recommend an internet plan with at least 50 Mbps download speeds if you enjoy streaming Netflix. And maybe even higher if you want HD streaming.

Get Xfinity now Call 1-855-399-1542

If you're considering Xfinity internet plans and you're on a budget, check out our breakdown of the cheapest Xfinity internet plans. Xfinity's cheapest internet plan is its 75 Mbps Connect package, while its most expensive plan is the 6,000 Mbps Gigabit x6 plan.

When you lease an Xfinity Wireless Gateway, the router is built into it. The Wireless Gateway acts as a modem (connection to the Internet) and a router (connecting multiple devices within the home).

You can register up to 10 devices on your account to access Xfinity WiFi hotspots. To remove or rename the devices with access to WiFi hotspots, visit your personal list of Xfinity WiFi Hotspot Connected Devices and sign in to your account. Note: Only primary users or a manager can manage registered devices.

It's highly suitable for people who care less about the technical setups and don't want more control. However, in my experience, it has a coverage area of 1,200 Sq Ft and the capacity to handle over 30 devices. However, if you live in a large house, get the xFi Pods, which cost around $199 for 2 pods.

Is Xfinity 2.4 or 5 Ghz? ›

The WiFi connection between your device and the Wireless Gateway can operate on one of a few channels (if connected to 2.4GHz) or one of a couple dozen channels (if your device supports 5GHz or 6GHz).

Note: Your wireless gateway may restart. You can now use your own router in place of the Wireless Gateway's router capabilities. Click Logout at the top right. Connect your personal router to any of the Ethernet ports on the Xfinity Wireless Gateway.

A modem is a box that connects your home network to your internet service provider, or ISP. A router is a box that lets all of your wired and wireless devices use that internet connection at once and allows them to talk to one another directly.

Recommended Internet Speed

You'll need at least 4-8 Mbps of Internet speed to watch pre-recorded shows and movies, and 10 Mbps or more to stream live TV. 4K streaming requires speeds around 20 Mbps per user. So if three people in your home are streaming 4K video, you'll want a minimum Internet connection of 60 Mbps.

Netflix recommends a 3 Mbps connection for one standard-quality stream and 5 Mbps for a high-definition stream. Two simultaneous HD quality streams would need around 10 Mbps, and so on. Online video games don't require much bandwidth to play.

Your Wi-Fi connection could be cutting in and out, or dropping entirely due to a weak signal, distance from the router, interference from other devices, or outdated firmware. You can try moving closer to the router, reducing interference, updating firmware, or getting a Wi-Fi extender.

Reasons Why Internet Keeps Dropping

You are connected to a bad Wi-Fi hotspot. Defective cable from your modem / router to your computer. Wi-Fi hotspot strength is insufficient – you may be near the edge of the WiFi network. Wi-Fi network is overloaded – happens in crowded areas – on the street, stadiums, concerts, etc.

Intermittent network connectivity issues can be caused by various factors, including physical problems with network hardware such as cables, routers, switches, and network interface cards (NICs), software bugs or misconfigurations, outdated drivers or firmware, network congestion or interference, or issues with ...

The WPS button simplifies the connection process

Press the WPS button on your router to turn on the discovery of new devices. Then, go to your device and select the network you want to connect to. The device is automatically connected to the wireless network without having to enter the network password.

What happens when I press the WPS button on my Xfinity router? ›

Note: When you press the WPS button on the Wireless Gateway, the WPS LED will continue blinking until successfully connected. If the connection is unsuccessful, then it will blink for five minutes. Wait until the LED stops blinking before retrying or connecting another WPS product.

RESTORE FACTORY SETTINGS: This option completely restores your wireless gateway settings back to their factory default values, including firewall settings, managed devices, parental controls, WiFi credentials, etc. The RESTORE FACTORY SETTINGS option will temporarily disconnect you from the network.

Whatever style of modem/router you have, you can do a manual reboot by unplugging the power cable (typically black) from the power port on the back of the router.

Routers, like computers, work best with regular hard resets. Resetting a router can also clear the memory, which is critical for those with multiple devices or an older router. Resetting your router is an easy way to prevent malware attempts – the FBI even recommends router resets for that reason.

It's generally a good rule of thumb to reboot the main router and modem every couple of months. As mentioned previously, a router reboot can fix your connectivity issues— from having no connectivity at all to getting bogged down by a slow connection.

The Speed Test calculates the speed of your device at the specific time and location that you run the test. Your speed is affected by the type of device you have and the WiFi coverage that's available at that time (if connected to WiFi). Your results can be lower than your plan speeds because of these factors.

Speedtest is measuring your real-time network connection, so tests taken within a few minutes of each other might vary a little based on network congestion and available bandwidth. If your Speedtest results are significantly different, make sure that you're: Testing the same connection.

Some devices may not be able to measure the full speed of your internet service. It's also possible that your Wi-Fi router doesn't support the full speed of your service. Speedtest servers may perform differently. Generally, you will get faster speeds from servers closer to you.

Why does my Xfinity Internet speed fluctuate so much? ›

If your Comcast Internet connection is fluctuating, you should make sure your computer meet's Comcast's minimum system requirements. Check to ensure your processor speed is at least 1.5 GHz for PCs and 800 MHz for Macs. In regard to memory, the more you have, the better.

The reason Comcast throttles its customers' speeds is simple: money. The more data you use, the more money Comcast makes. So by slowing down your connection, they can encourage you to use more data and boost their profits.

Recommended internet speeds for streaming

In general, to stream most videos in standard definition, you'll need download speeds of at least 3 Mbps. You need at least 25 Mbps for 4K streaming video on your computer or Ultra HD-enabled devices.

If your speed test results closely match your plan's advertised speeds, then you're good. According to the Federal Communications Commission, your actual speeds should be within 80% of your plan's advertised speeds when running a test using an Ethernet cord and no other devices connected.

A good internet speed is anywhere between 25 and 100 Mbps. Speeds of 25 Mbps allow up to 2 devices to stream, surf the web and check emails. 50 to 100 Mbps allow a few more people to stream in HD or even 4K, stream music, game, browse social media, and work from home.

Google Fiber Speedtest

Google is known for efficiency and simplicity so you can trust the Fiber Speedtest will perform. The test only takes up to 15 seconds and is extremely accurate. You'll receive information on upload speed, download, and ping data.